Privacy Policy
Last Updated: December 4, 2025
Your privacy is important to us. This policy explains how PropertyBridge collects, uses, and protects your personal information.
Welcome to Property Bridge. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our property management platform.
By accessing or using Property Bridge, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account (name, email address, phone number)
- Create a company profile (company name, address, tax information)
- Add property information (property details, addresses, unit information)
- Process payments (billing address, payment method details)
- Submit maintenance requests or communicate through the platform
- Upload documents or media files
Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location data (if you grant permission)
- Cookies and similar tracking technologies
Information from Third Parties
We may receive information from third-party services such as authentication providers (Clerk), payment processors (Paystack), and analytics services to enhance our platform functionality.
We use your information for the following purposes:
Platform Operations
To provide, maintain, and improve our property management services, including property listings, tenant management, lease agreements, and payment processing.
Communication
To send you important notifications about your account, properties, lease agreements, payment reminders, maintenance updates, and platform announcements.
Payment Processing
To process rent payments, security deposits, and other financial transactions securely through our integrated payment systems.
Analytics and Improvement
To analyze usage patterns, generate reports, and improve our platform features and user experience.
Security and Fraud Prevention
To protect against unauthorized access, detect and prevent fraudulent activities, and ensure the security of our platform.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, including tax reporting and property management regulations.
We may share your information in the following circumstances:
With Your Consent
We share your information when you explicitly authorize us to do so, such as sharing property details with prospective tenants.
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, including:
- Authentication services (Clerk)
- Payment processors (Paystack)
- Email delivery services (Resend)
- Cloud hosting providers
- Analytics and monitoring tools
Within Your Organization
Information may be shared with other users within your company account based on their assigned roles and permissions.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Property Bridge, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational security measures to protect your personal information, including:
Encryption
Data encryption in transit and at rest
Access Controls
Role-based access restrictions
Secure Authentication
Industry-standard authentication protocols
Regular Audits
Security assessments and monitoring
Secure Hosting
Trusted cloud infrastructure providers
Data Backups
Regular automated backups
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Legal, accounting, or reporting requirements
- Whether we need the information to establish, exercise, or defend legal claims
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Understand how you use our platform
- Improve platform functionality and performance
- Provide personalized content and features
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of Property Bridge after such changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@propertbridge.io
Support: support@propertbridge.io
We will respond to your inquiry as soon as possible, typically within 30 days.